Knowledgement management a buzz word
That what really counts within your company is Knowledge, the so called intangibles are the most important things to manage for success.
Intangible assets have value to a company, but no physical existence. Some intangible assets have been recognized for years: patents, copyright, and trademarks. However, relatively few organizations make any attempt to put a euro value on them.
Donít fall into the trap of trying to categorize everything as data, information, or knowledge. Everyone provides his or her own context and decides which is which.
My information can be your knowledge. Your knowledge can be my information.
The two most important terms are tacit knowledge and explicit knowledge.
Explicit knowledge encompasses the things we know that we can write down, share with others, and put into a database. One example is the steps used to how to ride a bike.
Those steps can be described in a detailed, exact sequence of actions you can teach to someone.
Tacit knowledge is what we do not know that we know. It includes know-how, rules of thumb, experience, insights, and intuition. Take the example of riding a bike. If you want to ride with somebody who would you like to ride with: a rookie who has never seen a bike or somebody who drives a bike for years?
Knowledge management (KM) focuses on how an organization identifies, creates captures, acquires, shares, and leverages knowledge. Systematic processes support these activities, also enabling replication of successes. All of these are specific actions organizations take to manage their knowledge.
Implementing a system like Saperion or Docuware will not give you a knowledgement system. It will give you the means to create a part of your knowledgement system.
Last update: 12:59 19/05 2004